Shipping & Delivery Policy
At Divyansh Global RO Service, we are committed to delivering your orders quickly and safely. This Shipping & Delivery Policy explains how we handle order processing, delivery timelines, and shipping charges.
Order Processing
Orders are processed within 1–2 business days after payment confirmation.
You will receive an email or SMS notification once your order is confirmed and shipped.
Orders placed on Sundays or public holidays will be processed on the next working day.
Delivery Timelines
Delivery usually takes 3–7 business days depending on your location.
For remote or rural areas, delivery may take up to 10 days.
Installation services (if applicable) will be scheduled after product delivery, based on your availability and technician slots.
Shipping Charges
Free shipping is available for selected products and order values (as mentioned on product pages).
For other products, a nominal shipping fee may apply and will be displayed during checkout.
Any additional delivery or installation charge (if applicable) will be clearly mentioned before payment.
Tracking Your Order
Once your order is shipped, you will receive a tracking ID via email or SMS.
You can track your order using the provided link until it reaches your address.
Delivery Area
We currently deliver across major cities and towns in India.
If your area is not serviceable, our team will contact you to arrange an alternate delivery method or issue a full refund.
Damaged or Missing Items
If you receive a damaged, defective, or missing item, please report it to us within 48 hours of delivery.
Provide a clear photo or video as proof so we can arrange for a replacement or refund as per our policy.
Contact Us
For any shipping or delivery-related queries, please contact our customer support team:
📞 Customer Care: +91-9984401224
📧 Email: Divyanshglobalroservice@gmail.com
📍 Address: [Gaur city center, 7th Floor, Office no. 0775, near 4 murti, Gaur City 1, Sector 4, Greater Noida, Uttar Pradesh 201301]