Divyansh Global Ro Service

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PRIVACY POLICY

Last Updated: 26 October 2025

At Divyansh Global RO Services, we are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, store, use, and safeguard your data when you visit our website www.divyanshglobalro.com, contact us, or purchase our RO products.

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We may collect the following information:

  • Personal Details: Name, Email, Phone Number, Address

  • Order & Billing Details: Payment information, GST details (if provided)

  • Technical Data: IP address, browser type, device type, cookies, and usage data

  • Customer Support Data: When you contact us for help, complaints, or installation requests

How We Use Your Information

We use your data to:

  • Process your orders and payments

  • Deliver RO products to your address

  • Schedule installation or support

  • Maintain warranty and AMC records

  • Improve our website and services

  • Send order updates, offers, and service reminders

Sharing of Information

We do not sell or share your personal data with any third party, except:

  • Delivery partners (to deliver your product)

  • Razorpay / UPI / Banking partners (for secure payments)

  • Service technicians (for installation or repair requests)

All payment transactions are processed securely by Razorpay, and we do not store your card, UPI, or banking details on our servers.

Cookies & Tracking

We use cookies to:

  • Improve browsing experience

  • Remember your cart and preferences

  • Analyze website performance

You can disable cookies in your browser settings.

Data Security

We follow standard security practices to protect your data. However, no method of transmission over the internet is 100% secure.

Your Rights

Users can:

  • Request correction of personal data

  • Request deletion of their data (unless legally required to keep it)

  • Opt-out of marketing messages at any time

External Links

Our website may contain links to third-party websites. We are not responsible for their privacy policies.

Contact Information

If you have any questions about this Privacy Policy, you can contact us:

📧 divyanshglobalroservice@gmail.com
📍 Gaur City 1, Sector 4, Greater Noida, Uttar Pradesh, India
📞 +91 8948858489